Shipping Policy

At Mind Melt Toys, we’re excited to get your order packed up and on its way as quickly as possible. Please review the information below so you know what to expect.

Order Processing

All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order has shipped, you’ll receive a confirmation email with tracking information.

During high-volume periods (such as product launches, holidays, or sales), processing times may be slightly longer. We appreciate your patience during these times.

Shipping Rates & Delivery Times

Shipping rates are calculated at checkout based on your location and selected shipping method.

Estimated delivery times:

Standard Shipping (U.S.): 3–7 business days after shipment
Expedited Shipping (U.S.): 2–3 business days after shipment

Delivery times are estimates and may vary due to carrier delays, weather, or other factors outside our control.

International Shipping

We currently offer international shipping to select countries. International delivery times vary by destination and customs processing.

Please note:

International customers are responsible for any customs duties, taxes, or import fees.
Delivery times may be extended due to customs inspections.

Tracking Your Order

Once your order ships, you’ll receive a tracking number via email. Tracking updates may take up to 24 hours to appear after shipment.

Lost, Delayed, or Damaged Packages

Mind Melt Toys is not responsible for delays caused by the shipping carrier. However, if your package is lost or arrives damaged, please contact us at [your support email] within 7 days of delivery so we can assist you.

Incorrect Address

Please double-check your shipping address at checkout. Mind Melt Toys is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Questions

If you have any questions about shipping or your order, feel free to reach out to us at [your support email] — we’re happy to help.